Knowledge Management assessment report

Knowledge Management assessment report

TitleKnowledge Management assessment report
Publication TypeMiscellaneous
Year of Publication2003
Abstract

In November and December 2002, Trend carried out an assessment of Knowledge Management issues within the water and sanitation Sector in Ghana. This report presents the findings of this assessment of Knowledge Management institutions in the sector. The scope of the study involved an assessment of Knowledge Management needs of sector stakeholders, and an analysis of capacities of resource centres with regard to Knowledge Management.

Full Text

The Knowledge Management scan was designed to enable the Sector to: 

  • understand the character of the KM needs in the Sector
  • identify a realistic strategy for Knowledge Management in order to enhance the flow of knowledge and hence the performance of the sector including the setting of priorities in terms of activities required to promote Knowledge Management.

The outcomes of the assessments confirmed many of the assumptions that were made i.e. that the WATSAN sector was little informed about the merits of KM and had very little capacity to develop in this area. Knowledge Management needs were hardly articulated, and there were very few systemised structures for ensuring knowledge capture, development, sharing, application and evaluation.

 

The specific findings from the KM scan and RC assessment were: 

  • Main client organisations – GWCL, CWSA and DAs are at a very low level of development in terms of KM capacity.
  • Among national NGOs like TREND, CEDEP, PRONET and ISODEC, a high appreciation of the importance of KM existed but the subject was still accorded a low priority in terms of resources.
  • Of the organisations assessed there was virtually none that has adequately internalised KM in its everyday operations.
  • Among research and education institutions like KNUST and WRI, KM was considered an outside activity and is accorded a very low priority.

Furthermore, the report gives a suggestion for the institutional structure for developing capacity for KM.

 

The outputs of this KM assessment has enabled the preparation of detailed plan of activities to serve as a basis for future activities.